The Consumer Protection Framework Technical Working Group, comprising of representatives from the Capital Markets Authority, Central Bank of Kenya, Insurance Regulatory Authority, Retirement Benefits Authority, Sacco Societies Regulatory Authority, Communications Authority, and the Competition Authority, jointly called “The Regulators”, supported by the National Treasury, has developed the draft Financial Consumer Protection (FCP) Framework for Kenya. In line with statutory requirements, the Regulators invite comments from the public on the draft FCP Framework by Tuesday, 28th April 2026. The draft Framework can be accessed here and the same can also be found on the websites of the other participating Regulators (www.cma.or.ke, www.ira.go.ke, www.rba.go.ke, www.sasra.go.ke, www.ca.go.ke, and www.cak.go.ke )
Comments, input or memoranda from the public should be submitted using the template provided that can be accessed here…
Read the full Public Notice here…