Select Page

Contact Us

Send us a Message

Central Bank of Kenya

Communication to the Central Bank of Kenya should be addressed to:

Address: Haile Selassie Avenue

Mailing Address: P.O Box 60000-00200, Nairobi, Kenya

Tel / Fax: +254202860000

Phone: +254202861000, +254202863000

Branch and Centre Contact Information

wdt_IDBranch/ CentreAddressTelephoneFaxTelex
1 Head Office Haile Selassie Avenue,
P.O. Box 60000-0200,
Nairobi
+254 20 2861000
+254 20 2860000
+254 20 2863000
+254 20 340192 22324
2 Mombasa Nkrumah Road,
P.O. Box 86372,
Mombasa
+254 41 2121000 +254 41 222524 21230
3 Kisumu Jomo Kenyatta Highway,
P.O. Box 4,
Kisumu
+254 57 2050000 +254 57 45386 31047
4 Eldoret Uganda Road,
P.O. Box 2710,
Eldoret
+254 53 2033325/
6-9
+254 53 2061052/ 2061212 35005
5 Nyeri Kenya Commercial Bank Building,
Kenyatta Street,
P.O. Box 840 - 10100,
Nyeri
+254 61 2030779 +254 61 2030780 -
6 Nakuru George Morara Street,
P.O. Box 14094 - 20100,
Nakuru
+254 51 2210711 +254 51 2210713 -
7 Meru Co-operative Bank Building,
Njuri Ncheke Street ,
P.O. Box 2171-60200,
Meru
+254 64-3132200 +254 64-3132204 -


Banking Services Division Contacts

No.Service(s)*Telephone NumberEmail Address
1 Teller & Counter Services +254-20-2861520
4 Mandates Creation +254-20-2861578
3 Account Opening/Closing +254-20-2861523
5 KRA & Government Ministries +254-20-2861517
6 County Governments +254-20-2861511
7 Inter-Day Liquidity Facility & Overnight Lending +254-20-2861528
8 Account Statements +254-20-2861579
9 Automated Clearing House +254-20-2861533
10 Government Payments +254-20-2861575
11 Internet Banking Help Desk +254717-002085/+254717-002092
ibhelpdesk@centralbank.go.ke


N/B* – Our customers may however be served by staff in any of the listed service units